Cancellation & Refund Policy

Marundeshwara Enterprises, a Partnership Firm, administers online registrations, payments, cancellations, and refunds on behalf of various Conference Organising Committees in India. We are committed to maintaining fairness, accuracy, and transparency in all financial transactions.

1. General Policy

This policy applies to all registrations and payments made through our online payment gateway for conferences, meetings, workshops and other events managed by Marundeshwara Enterprises on behalf of the respective Organising Committees.

• All cancellation and refund requests must be submitted in writing via email to the official conference email ID displayed on the respective event website.
• Requests sent through phone calls, SMS, or WhatsApp will not be accepted for refund processing.
• Marundeshwara Enterprises processes cancellations strictly as per the rules framed by each conference’s Organising Committee.

2. Event-Specific Cancellation Rules

Each conference or event may have its own cancellation deadlines, refund percentages, and administrative deductions.

• Participants are requested to refer to the registration page of the respective conference website for the detailed cancellation and refund rules applicable to that event.
• Refund eligibility will be determined strictly based on the published timelines and conditions for that particular conference.

3. Administrative Charges & Non-Refundable Components

The following components are generally non-refundable for all events, unless explicitly specified otherwise in the respective event’s policy:

• Payment gateway charges
• Convenience / processing fees
• GST and other applicable taxes
• Any additional administrative charges as specified by the Organising Committee

Wherever applicable, these charges will be deducted from the refundable amount in accordance with the event-specific rules.

4. Refund Mode & Processing Time

• Refunds, if approved, will be processed within 30 working days from the date of receipt of a valid written cancellation request.
• All refunds will be made only to the original mode of payment used at the time of registration (same card, bank account, or UPI ID).
• Refund initiation will take place only after the registration fee has been received and confirmed in the respective conference bank account.
• Marundeshwara Enterprises and/or the Organising Committee will not be responsible for delays caused by external banking systems, payment intermediaries, or technical issues beyond our control.

5. Duplicate / Failed Transactions

In case of a duplicate or excess payment made for the same registration:

• The additional amount, after verification and reconciliation, will be refunded.
• Such refunds will be subject to deduction of applicable payment gateway charges and taxes, wherever applicable.
• A written request with transaction details must be sent to the official conference email ID or registration@marundeshwara.com.

6. Non-Refundable Situations

Refunds will not be provided in the following circumstances:

• No-shows at the conference or event without prior written cancellation.
• Cancellation requests received after the specified deadline mentioned on the respective conference website.
• Partial attendance or early departure from the conference or event.
• Failure to attend an event due to visa issues, travel delays, personal emergencies or incomplete documentation, where the event itself is conducted as scheduled.
• Other conditions explicitly mentioned as “non-refundable” in the event’s own cancellation terms.

7. Force Majeure

In the event of circumstances beyond the control of the Organising Committee or Marundeshwara Enterprises, including but not limited to:

• Natural disasters
• Pandemic outbreaks or public health emergencies
• Government restrictions or regulations
• Venue closure or unsafe conditions
• Transport disruption or strikes

the Organising Committee reserves the right to modify the conference format, postpone the event, or revise the refund structure.

In such cases, the revised policy and timelines for refunds, if any, will be communicated through the official conference website and/or by email to registered participants. Refund timelines may be longer than usual due to the nature of such events.

8. Right to Amend

Marundeshwara Enterprises reserves the right to modify or update this Cancellation & Refund Policy for specific conferences or events, based on instructions from the Organising Committee or due to regulatory and banking requirements.

Any updates, if applicable, will be published on the respective conference website and shall be deemed to be part of this policy.

9. Contact for Cancellations & Refund Queries

For any queries related to cancellations or refunds, please contact:

Email: registration@marundeshwara.com
or the Secretariat email ID listed on the respective conference website.