Privacy Policy

1. About Marundeshwara Enterprises

Marundeshwara Enterprises is a Partnership Firm providing professional conference, exhibition, and association management services. We operate registration and payment platforms on behalf of various Conference Organising Committees and Associations in India.

2. Scope of this Policy

This Privacy Policy applies to personal information collected by Marundeshwara Enterprises through:

• Event and conference registration forms (online and offline)
• Abstract submission and related scientific portals
• Membership and association management systems
• Online payment pages and integrated payment gateways
• Contact forms, email interactions, and support channels

3. Types of Users

• Clients / Organisers – Associations, hospitals, institutions, companies, and committees that engage us to manage events or membership services.
• Attendees / Delegates – Participants, faculty, exhibitors, sponsors, or members who submit their information through our registration or membership forms.

4. Information We Collect

4.1 Attendees / Delegates

Depending on the event, we may collect some or all of the following:

• Name, title, and professional details (e.g., speciality, institution, designation)
• Contact details such as email address, mobile number, postal address, city, state, and country
• Registration category, workshop selections, accompanying person details, and similar event preferences
• Membership numbers or association identifiers, where applicable
• Abstracts and scientific submissions (title, co-authors, affiliations, etc.)
• Payment-related information excluding card/UPI/net banking credentials
• Any additional information requested by the Organising Committee and displayed on the registration form

All attendee data collected through our platforms is treated as confidential and is used primarily to facilitate participation in the respective event.

4.2 Clients / Organisers

For clients and organisers, we may collect:

• Contact person details (name, designation, phone number, email)
• Organisation and billing details (name, address, GSTIN, PAN etc.)
• Contracted services, project scope, and related communication history

This information is used to plan, execute, and support events and association activities as per agreed terms.

5. Payment Information & Security

For online payments, we integrate with authorised and PCI-DSS compliant payment gateway partners.

• We do not store your full card number, CVV, UPI PIN, net banking password, or similar sensitive authentication data on our servers.
• When you make a payment, you are securely redirected to the payment gateway’s environment, where card or UPI details are entered and processed.
• We may receive and store limited transaction information such as transaction ID, amount, date, payment status, and mode of payment for reconciliation, reporting, and refund processing.
• All sensitive financial information is handled by the payment gateway in accordance with applicable security standards and regulations.

6. How We Use Your Information

We use the information collected for the following purposes:

• To process event registrations, membership applications, and abstract submissions
• To issue confirmations, receipts, certificates, and other event-related communication
• To coordinate logistics such as accommodation, transport, dietary needs, and session allocations (where applicable)
• To process payments, refunds, and generate financial reports on behalf of the Organising Committee
• To send important updates about the event, schedule changes, or administrative announcements
• To comply with accounting, taxation, and legal obligations
• To improve our platforms, services, and user experience

7. Information Sharing & Disclosure

We may share information in the following limited circumstances:

• With Organising Committees / Associations: Attendee and membership data is shared with the respective organiser, who may use it for programme planning, communication, and society records.
• With Service Providers: We may share limited information with vendors such as payment gateways, IT infrastructure providers, printing agencies (for badges, certificates), or logistics partners, strictly for the purpose of fulfilling event requirements.
• Legal & Compliance: We may disclose information if required by law, court order, governmental authority, or to protect our legal rights and those of our clients.

We do not sell or rent attendee or client personal data to third parties for marketing purposes.

8. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include:

• Use of SSL/TLS encryption for secure sections of our websites
• Access controls and authentication for internal systems
• Regular backups and restricted access to databases
• Working only with trusted, security-conscious third-party providers

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

9. Cookies & Analytics

Our websites may use cookies and similar technologies to:

• Maintain session information for logged-in users
• Improve navigation and user experience
• Measure website performance and usage patterns

We may use tools such as Google Analytics or similar services to collect anonymised, aggregate statistics. These tools typically do not collect personally identifiable information, but may use cookies and IP addresses as part of their standard operation.

10. Links to Other Sites

Our websites and event pages may contain links to third-party websites (such as hotels, travel providers, or sponsors). Marundeshwara Enterprises is not responsible for the privacy practices or content of these external sites, and we encourage you to review their respective privacy policies.

11. Data Access, Correction & Retention

You may contact us to:

• Request access to the personal data we hold about you
• Request correction or updating of inaccurate or incomplete information
• Request deletion of data, where applicable and subject to legal / contractual requirements

We generally retain attendee and transaction data for as long as required to:

• Support the relevant conference or association
• Comply with accounting, taxation, and legal obligations
• Resolve disputes and enforce agreements

12. Your Choices

Communication preferences for event-related emails (such as scientific updates or newsletters) may be managed by the respective Organising Committee. You may opt out of non-essential communications by using the unsubscribe options provided in such emails or by contacting the organiser.

Clients may update their subscription preferences or request changes to their information by emailing support@marundeshwara.com.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or technical improvements. The most recent version will always be available on this page, and the effective date will be updated accordingly.

14. Contact

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

Marundeshwara Enterprises
Email: support@marundeshwara.com
Phone: +91-44-2435 3079

Effective date: November 2025